At Samad Health, customer satisfaction is our top priority. We ensure a smooth and transparent return & cancellation process for all our customers.

Cancellation Policy

• Orders can be cancelled within 24 hours of placing the order or before shipment, whichever is earlier.

• Once the order is shipped, it cannot be cancelled.

• To cancel an order, please contact our support team at the earliest.

Return Policy

• We accept returns only in case of:

  • Damaged product

  • Wrong product delivered

  • Missing items in the package

• Return request must be raised within 48 hours of delivery.

• The product must be unused, unopened, and in original packaging with all tags and invoices intact.

• Due to the nature of Ayurvedic, Unani & Health products, we do not accept returns for:

  • Used or opened products

  • Products returned due to change of mind

Refund Policy

• Once the returned product is received and inspected, the refund will be processed.

• Refunds will be credited to the original mode of payment within 7–10 working days.

• Shipping charges (if any) are non-refundable unless the return is due to our error.

How to Raise a Return / Cancellation Request

• Email us at support@samadhealth.com

• Or contact us via our customer support number available on the website

• Please mention your Order ID and reason for return/cancellation

Important Note

Samad Health reserves the right to accept or reject any return or cancellation request based on product condition and policy guidelines.